Welcome to the CtrlHome Help Center! I want to make technology easy and friendly. Below are answers to your common questions — scan, search, and tap “Read More” if you want the full details. Can’t find what you’re looking for? Just reach out anytime — I’m here to help.
I am your local expert for smart home setup, Wi-Fi network optimization, device onboarding, home office configuration, system maintenance, and personalized digital home consultations. I simplify technology to make your home smarter and more connected.
I prefer that you book consultations and services through my online booking page at ctrlhome.tech/#book. However, I will also accept scheduling requests via email or phone.
I provide in-person services throughout Northern Colorado, including Greeley and surrounding areas, and can also perform services as far south as Denver.
My hours are Monday–Friday 6 PM–10 PM, Saturday 8 AM–11 PM, and Sunday 8 AM–7 PM. I am available when you are—offering after-hours service to fit your busy schedule.
Service pricing varies depending on the complexity and scope. I offer transparent pricing and will provide a detailed quote tailored to your needs for approval before starting any work.
Yes! I offer remote support sessions for troubleshooting, setup guidance, and consultations via phone or video chat, perfect for clients outside my local service area.
I work with most major smart home brands and devices, including Philips Hue, Ring, Apple HomeKit, Google Nest, Amazon Alexa, Ubiquiti, HomeAssistant, and many more. If you have specific devices, just ask!
Absolutely. My main goal is to provide the best possible service to those who are not tech-savvy, making technology easy and accessible. I guide you through every step and answer all your questions.
I prioritize your privacy and use secure methods to protect your personal information. All data handled during services is treated confidentially and never shared without your consent. You can review my full privacy policy at policy.ctrlhome.tech.
You can expect a punctual, professional visit tailored to your needs. I’ll discuss your goals, perform the agreed-upon service, and make sure you understand and are comfortable with the results before completing the visit.
I request at least 24 hours’ notice for cancellations or rescheduling. Late changes may be subject to a fee to compensate for reserved time. Contact me as soon as possible to make changes.
Payments are processed through Square, which accepts major credit cards, debit cards, Apple Pay, Google Pay, and other digital wallets. Payment is due upon service completion unless otherwise arranged.
Please have all devices you want installed, updated, or fixed ready and accessible at the time of service. CtrlHome does not provide smart home devices but can assist you in choosing and gathering the right products beforehand.
Yes, I stand by my work. If you experience issues related to your service within 60 days, contact me and I’ll make it right at no additional cost.
For all support inquiries outside regular hours, please email contact@ctrlhome.tech. Messages are monitored and responded to as quickly as possible. Non-urgent requests will be handled during normal business hours.